Terms and Conditions

CHILDREN POLICY

Children of all ages are welcome, however remain the responsibility of their parents.

Children age 3 and below are free of charge providing they share with their parent(s)

Children between the ages of 4 & 12 are charged as per rates, providing they share with their parent(s).

Children under the age of 12 requiring their own chalet will be charged full adult rates.

Date of birth of the child(ren) to be supplied at the time of making the reservation to qualify for the child policy.

PAYMENTS

Proforma invoices will be emailed on receiving a reservation.  A 50% deposit is payable to confirm the booking.

Balance is payable prior to arrival by bank transfer or direct deposit or by cash or by Credit Card 7 days before arrival.

CANCELLATIONS

All cancellations are only effective on receiving written notification and confirmation.  Non-receipt of a cancellation confirmation, means that the booking has not been cancelled.

PAYMENTS

in order to confirm booking,                             50% of invoiced amount

7 days prior to confirmed arrival date,              100% of invoiced amount

CANCELLATION FEES

30 days prior to arrival,                                    25% of invoiced amount

14 days prior to arrival,                                    50% of invoiced amount

One day before arrival,                                    100% of invoiced amount